Hollywood, Maryland
Not resolved
1 comment

It took about 4 years to get my eyebrows perfect, exactly how i want them. (And we all know how important eyebrows are right now.) I told Amber, the lady doing my eyebrows, not to take any hair from my eyebrow but to wax the small hairs around my eyebrow.

I even showed her EXACTLY where the hairs I wanted out were. And I told her I was nervous to get them waxed because they might get ruined. I sat down in the chair and she started waxing my eyebrows and I had a gut-feeling that something would go wrong. When she was done she told me, in a very rude way, that my eyebrows, "Looked normal again" and when she handed me the mirror to see them, my eyebrows were literally half gone, super skinny, and there was NO arch whatsoever.

It is COMPLETELY unfix-able looks terrible. I'm going in tomorrow and speaking to the manager.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I didn't like: Attitudes, Bad waxing job.

Company wrote 0 public responses to the review from Jul 05, 2015.
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Anonymous
#1005489

Ok......her is my story....I visited the Hair Cuttery in Ocean City, Md for a brow wax and my left brow is almost completely gone. There is nothing I can do except be miserable until it grows back .

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