
Hair Cuttery
Hair Cuttery Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hair Cuttery has 1.9 star rating based on 330 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Unprofessional, Friendly staff, Ease of getting appointment.
Cons: Customer service, Poor quality hair service, Attitudes.Recent recommendations regarding this business are as follows: "Don't come her, they are protecting an outright bigot", "Be sure about adp payments.in the correct bank account", "Never", "I would never recommend anybody to come here. Run, keep your hair.", "I don’t recommend her at all".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hair Cuttery has 1.9 star rating based on 330 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Unprofessional, Friendly staff, Ease of getting appointment.
Cons: Customer service, Poor quality hair service, Attitudes.Recent recommendations regarding this business are as follows: "Don't come her, they are protecting an outright bigot", "Be sure about adp payments.in the correct bank account", "Never", "I would never recommend anybody to come here. Run, keep your hair.", "I don’t recommend her at all".
Most users ask Hair Cuttery for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews











































Dissatisfied with my hair
Very bad haircut and customer service
This is are a difficult haircut for me. I was about to leave it to cancel treatments anyway so I decided to go back and go home and well.
Needless to say, the stylist kept stopping and asking if it was short enough, it was so uneven that I had to go to Walmart to fix it. And all your stylist and that's salon. Tell me I look good but yet I looked jacked up from *** I don't even believe in going to Walmart, but they were the only people available to fix my hair. Because your style is suck and they're not honest.
And I paid for something that wasn't even done the way I want it hair color and short. She trims it off my hair and basically goes look good. Didn't offer me a mirror to see the back of my head or nothing. Now I have absolutely almost no hair because yours people suck.
At listening to a customer, there were 3 other people in there that understood what I wanted and instead of doing it that gave me to the *** person. And I'm not gonna be nice about it. Because they cut off over 15 inches of hair, they had plenty of hair to work with. Don't take your gorgeous hair to that place.
You can see it in the photos I provided. The last one is what Walmart had to fix.
User's recommendation: I would never recommend anybody to come here. Run, keep your hair.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint!!
- That courteous enough to tell someone that i am able to do your hair
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was freezing at your location
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Overcharged
Hostile attitudes of professional
Preferred solution: Elaine holt needs to be fired
User's recommendation: Don't come her, they are protecting an outright bigot
Login adp account
User's recommendation: Be sure about adp payments..in the correct bank account
Bad hair cut and style
User's recommendation: I don’t recommend her at all
Open ticket
The absolute worse haircut of my life! I asked for layers and Sherry chopped it to the point of no fixing.
The DM thinks refunding for the hair cut and adding color resolved the problem. Well, it doesnt. My hair is still chopped, no layers! The color makes it less noticeable but I have to do it everyday and the amount of hairspray I must use is beyond ridiculous, let alone the stress level while trying to make it look decent to get through the day.
Ive left messages for the regional manager and as of today havent received a call back.
I called the corporate number but seems like they disconnected it. I will not stop here!
- Customer service is absolutely horrendous
Preferred solution: I would like some compensation other than the $37 for the cut that was refunded. What about the tips for Sherry, the two that tried to fix it and the 3rd person that added color….and the cans and cans of hairspray!
User's recommendation: Customer service is horrible!
Bad customer service
User's recommendation: Never will igo back to a hair Cuttery

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied customer
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |COMPLETELY chemically burned my hair from roots to end. Hahn at Harbour Point in Midlothian VA needs to have her license suspended!!!
Went in to have a basic root perm. The stylist I had an appointment with advised she didnt feel comfortable because I have highlights.
I respected her decision since its her profession. As I was leaving a different stylist asked me to come back, that she wanted to discuss the service. I simply wanted a root perm that only wraps your hair 2-3 times around a perm rod and leaves the majority of your hair out. She said she knew exactly what I wanted.
Went on to tell me the only reason the other stylist didnt want to do it was because it was too much trouble rolling hair and they were lazy. She proceeded to wrap my hair and instead of leaving the remaining hair out she rolled that in a different rod. I asked her why and she said because that way she could keep it uniform. I said but youre not putting solution on that part right?
She told me she had been doing hair for 20 years and knew exactly what I wanted and not to worry - that I would love it. Long story short she saturated my hair, went on to cut another clients hair and after a while asked a girl that was helping assist the salon to rinse my hair. After that Hahn stuck me under a dryer. It was just complete chaos.
After she was done my hair was literally coming out in my hands. She DESTROYED my hair. I have spoken to the salon leader, Elineese, manager, Rebeka and district manager, Mimi. While they all admit the stylist ruined my hair the only solution they will offer is to go back to their salon for treatments.
My hair is mush and even the salon leader admitted she didnt feel comfortable combing treatment through my hair when I did go back at their request. Not to mention, I almost feel like I have PTSD when it comes to being back in that salon. Very uncomfortable and I dont trust them! It will take a minimum of 5 years to have normal hair again.
I strongly advise to stay a way from Hair Cuttery. I recently found out they hire people straight out of high school and let them work under the license of other stylist.
STAY AWAY FROM THIS PLACE!!! There hasnt been a day since she did this to my hair I haven't been terribly sad, angry and disgusted with the way this situation has been handled by this company.
- Unprofessional
Preferred solution: Treatments once a month for 1 year. They cost $31.80 and it’s sprayed on vs combed through.
User's recommendation: Stay the *** away from Hair Cuttery!
Complaint on severely damaged hair
User's recommendation: Don't trust them
Complaint on severely damaged hair
User's recommendation: Stay away. Not your normal hair salon
Dissatisfied customer
User's recommendation: Absolutely not
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I’m Traumatized from this milleville de hair cuttery -
Im a kind and very good tipper went in for color service come home waited a day or two to only have orange hair - I go back just to have manager put toner on that only washed out in three days - So I go back another visit ask for facial highlights only to turn out chunky bleach - And a very bad cut spent 152 dollars - wrote to guest services no response - no call from manager to whom I dont even want to talk to because she is mean - I since had to fix the chunky bleach in my hair with dye my hair gone cant fix that :( - Out of fairness I should be refunded - I will never be going back - I broke my arm was in a cast so I had to wait to get my smile back and a different salon hair cuttery in Rehobeth helped me get my smile back than again after spending another 125 dollars my advice stay away from milleville salon TY kindly Michelle
Preferred solution: Full refund
User's recommendation: Make sure you get a stylist that knows how to do highlights or your gonna regret it
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They are all over. Sadly even Doylestown, PA