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I’m Traumatized from this milleville de hair cuttery -

I’m Traumatized from this milleville de hair cuttery -
I’m Traumatized from this milleville de hair cuttery -
I’m Traumatized from this milleville de hair cuttery -
I’m Traumatized from this milleville de hair cuttery -
Im a kind and very good tipper went in for color service come home waited a day or two to only have orange hair - I go back just to have manager put toner on that only washed out in three days - So I go back another visit ask for facial highlights only to turn out...
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ID
#3475802 Review #3475802 is a subjective opinion of poster.
Location
Berlin, Maryland
Loss
$300
Preferred solution
Full refund

They completely FRIED my hair during a spiral perm!!!

I went to this salon on July 30th to have a spiral perm done. The appointment was at 12:30 and lasted until completion at 4pm. Late that same evening I took a close look at my hair and saw the extent of the damage, my hair was FRIED!! I put the hairdresser on notice...
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ID
#3837626 Review #3837626 is a subjective opinion of poster.
Location
Altamonte Springs, Florida
Loss
$268
Preferred solution
Full refund

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COMPLETELY chemically burned my hair from roots to end. Hahn at Harbour Point in Midlothian VA needs to have her license suspended!!!

Hair Cuttery - COMPLETELY chemically burned my hair from roots to end. Hahn at Harbour Point in Midlothian VA needs to have her license suspended!!!
Hair Cuttery - COMPLETELY chemically burned my hair from roots to end. Hahn at Harbour Point in Midlothian VA needs to have her license suspended!!!
Hair Cuttery - COMPLETELY chemically burned my hair from roots to end. Hahn at Harbour Point in Midlothian VA needs to have her license suspended!!!
Hair Cuttery - COMPLETELY chemically burned my hair from roots to end. Hahn at Harbour Point in Midlothian VA needs to have her license suspended!!!
Original review updated by user Jul 06, 2022
Went in to have a basic root perm. The stylist I had an appointment with advised she didnt feel comfortable because I have highlights. I respected her decision since its her profession. As I was leaving a different stylist asked me to come back, that she wanted to...
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ID
#3737773 Review #3737773 is a subjective opinion of poster.
Location
Amelia Court House, Virginia
Cons
  • Unprofessional
Loss
$400
Preferred solution
Treatments once a month for 1 year. They cost $31.80 and it’s sprayed on vs combed through.

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New Reviewer

I need to speak with Human Resources

I'm trying to go into yall yall's establishment get my haircut and they say you are a fool and there was only 2 people working cut in hair and everything it was a guy and a girl and there was 2 people sitting in the chair and another one sitting wait for somebody to get done And it's bull what you are doing not having 3 or 4 people 3 people in there cutting hair it's ridiculous so from now on I'm not going in there anymore
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ID
#3677280 Review #3677280 is a subjective opinion of poster.
Location
Suffolk, Virginia
Cons
  • Noting about this store
Preferred solution
I'm looking for someone in there at least 3 I have to go out of town tomorrow and he said come back tomorrow and I needed it done today I have to go out of town to a wedding
New Reviewer

I stars second time came for one color dye second time turned away one color same as root they say but listed on web site as two different services Hair cutters service is bad

Turned away for the second time Robin state one color means roots but in your web site root touch something different
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ID
#3670890 Review #3670890 is a subjective opinion of poster.
Location
Waldorf, Maryland
Pros
  • No pros list pay to 2 times from leaving work early
Cons
  • Web site says one thing stylist says another
Loss
$56
Preferred solution
Let the company propose a solution

Absolute frustration

I made an appointment online and received a confirmation via text. When I arrived at the salon I was told there was no record of my appointment in the computer. I had to wait nearly 4 hours, rearrange my schedule, so I could still get my hair done that same day. The hair stylists told me this was an on-going problem and corporate still has not fixed this problem. This is a SERVICE industry. As such, the problem should have been rectified immediately. Many good customers, like myself, will not return to Hair Cuttery salons as our time is very important to us.Make Ma
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ID
#3665441 Review #3665441 is a subjective opinion of poster.
Location
Lowell, Indiana
Pros
  • Quality of work
Cons
  • Frustration with making an appointment
Preferred solution
Let the company propose a solution
New Reviewer

Appointment with no results

I had an appointments on 5/21/22 at 2:45 pm with a specialist for a braided updo! When I came in for service, I was told that stylist was not there, and a stylist by the name of Frenchy said she would work me into schedule in 35 minutes. I left to shop and she told me that she would call me when ready. At 4 pm, I was frustrated and drove home and now it is almost 5 pm and havent had a call yet. My affair is at 7 pm and all the planning was a waste of my time!!

User's recommendation: Don’t go to Hair Cuttery at Foundry Row.

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ID
#3596942 Review #3596942 is a subjective opinion of poster.
Location
Owings Mills, Maryland
Preferred solution
Let the company propose a solution
New Reviewer

No Walk-in availability

It has happened before that I was in the area and decided to try to get a haircut (mine takes 15 minutes) and to find that no availability. I called to complain at corporate and was told the district manager would contact me. When someone did contact me, it was the...
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ID
#3549890 Review #3549890 is a subjective opinion of poster.
Location
Palm City, Florida
Preferred solution
Let the company propose a solution

She cut all my hair off and is botched

Hair Cuttery - She cut all my hair off and is botched
Hair Cuttery - She cut all my hair off and is botched
Hair Cuttery - She cut all my hair off and is botched
Hair Cuttery - She cut all my hair off and is botched
My hair was down my back now I have hardly any hair at all.wasnt what it was surpose to be at all .I showed her picture of front and back of what I wanted.the pictures below is what I got and what was surpose to be . Im very upset I deliver mail and I have over 600 boxes that I have to look like this in front of each day

User's recommendation: Don’t let people work on your hair that is learning.

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ID
#3532253 Review #3532253 is a subjective opinion of poster.
Location
Ruckersville, Virginia
New Reviewer

Horrible service,

Had a hair cut 4/18 at the Deerfield beach, Fl location ask the lady To cut only to my shoulders, and she cut it completely left me about 1-2 inches long Very disappointed with the service, she had me turn away from the mirror didnt realize how short until I touched my hair . HORRIBLE SERVICE !!!!
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ID
#3502293 Review #3502293 is a subjective opinion of poster.
Location
Deerfield Beach, Florida
Cons
  • Poor customer service

Not satisfied had bad service broke my arm was unable to get to salon

Hair Cuttery - Not satisfied had bad service broke my arm was unable to get to salon
Team leader was very rude never even give me a apology for the bad cut I have pictures bank statements doctor note since time lapsed there was no smile back I even attempted to email them several times I was told by corporate I came in as spam Im done and out of alot of money I tip well Im kind just so devastated she chopped off so much of my hair and stylist is not someone to do highlights either

User's recommendation: Stay away chopped the whole back top of my hair use to be all one length.

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ID
#3491464 Review #3491464 is a subjective opinion of poster.
Location
Berlin, Maryland
New Reviewer

Charged twice in 5 days

Had a haircut on April 1, 2022 spent $90, then went back to have the back cut shorter and was told I had to pay another $28 on April 5, 2022. I loved my cut but I dont think I should have had to pay twice. Respectfully, Linda Lee Autry

User's recommendation: Loved my haircut and blow dry.

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ID
#3468624 Review #3468624 is a subjective opinion of poster.
Location
Bel Air, Maryland
Service
Smartstyle Haircut
Pros
  • Great haircut but paid twice in 5 days
Loss
$28
Preferred solution
Full refund

Complaint and refund

I went to hair Cuttery in Port St. Lucie West. My hair was completely ruined and turned gray. The stylist obviously didnt know what she was doing. And I had to go back a second time to see if they could undo the damage. I am not happy with my results. I was charged a large amount of money. I am very disappointed in my results. I do not recommend the salon.

User's recommendation: I am very disappointed in my results. I do not recommend the salon.

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ID
#3422265 Review #3422265 is a subjective opinion of poster.
Location
Hollywood, Florida
New Reviewer

Make a complaint please call me. It is a long story. Thanks

About Molly. She is so rood and treated me so bad because I confronted her of charging me 22.00 xtra for blowdrowing after my highlight and color. She start pooling my hair and throwing the brush to the mirror and!!!!!!! I have a witness too. Your other employee. Because she was angry with me she did a wrong color and ugly highlight. I went there next day to ask her to fix it and she was off. I need my 22.00 back too. I am going there coming sat 12:00 Thanks for listening . Best regards.
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ID
#3413355 Review #3413355 is a subjective opinion of poster.
Location
Fairfax, Virginia
Cons
  • Messed up hair coloring
Loss
$22
Preferred solution
Apology

Questioning my receipt from January 6

I have no complaints, i only wanted to ask about a coupon. I have no complaints about my stylist, she is awesome at her job.
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ID
#3261011 Review #3261011 is a subjective opinion of poster.
Location
Bristol, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I had purchased shampoo along with a hair cut so when I paid tip it included the shampoo amount as well I ended up paying $20 tip. So I request a $15 refund and make the tip as $5. I had done my hair cut at the olney hair cutters center with Sun. I still dont see the refund on my card even though I was told a refund was applied. Please look into it. My name is Stella Gonsalves
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ID
#3184019 Review #3184019 is a subjective opinion of poster.
Location
Olney, Maryland
Pros
  • Tips included the product
Loss
$15
Preferred solution
Price reduction

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