Three weeks ago went to Hair Cuttery to get mom's hair wash, dry and set with curlying iron. Been doing this for two years no problems.
Back in October mom had a strok and her dementia is getting worse.Two weeks ago I take her to get her hair done and Charlenne refused to do her hair she has been doing mom's hair for two years, she stated that there would be a two hour wait, ok I ask for someone else, a stylist put mom in the chair and then said O sorry I can't due you I'll get someone else. So then a small stylist comes and gets moms hair done she was nice but you could tell she wasn't into it.On Sunday, April 14, 2013 my sister takes mom to get her hair done and upoun telling them what we wanted done, Amanda a stylist comes to the front and yells if we do your mom's hair you can't leave her my sister stated that this was the first time she have brought her and that my sister brings her every saturday and mom is never left alone. Amanda yells infront of the whole store that mom is a problem and and she has done mom's hair before and know how she acts. Well first of all Amanda has never done mom's hair and mom is 80 years old and doesn't say much only that how pretty you are or how sweet and thank you.
Amanda doesn't like doing elderly people along with charlene.Mom was very upset thinking she did something wrong the staff there was rude and very unprofessional. How can a business run like this ????The store was crowded and it was pretty sad to thank that a company would hire these type of people to help the public with there hair needs. The manager just sat there and didn't say a word as she doesn't every saturday she just sits and bosses people and eats.I don't understand how a store can run and not accept all types of people with no hesitation. Waiting to hear from the the company.
We were told if we don't like it go some where else.!!! Just because mom has dementia'
Monetary Loss: $1000.