I went to Arlington MA Hair Cuttery, I'd phoned earlier and had been told they were open 9am to 9pm, no mention of any limit to service. I got there at 8.15pm and waited while a guy had his hair cut the girl then called me over as it turned 8.30pm, when I said I wanted a cut and blow dry she said we don't do blow dries after 8.30 just cuts, I said but it's just 8.30 and I've been here since 8.15, no we don't do them.
I left, 0 points for customer service and you've lost a customer. .
Come back Tudor all is forgiven!!! you knew all about good customer service.