FACT: I encountered a very dangerous stylist, Cockie-xx, in Hair Cuttery, Beacon Center (Beacon Hill). This person was very frustrated from the beginning, and uttered "I will cut off from your neck" etc when washing my hair.
Such a dangerous behavior is totally unacceptable. The manager called me one day to tell me that the stylist has admitted this.
I am not sure if the stylist is still there, but some customers reported me that she has "repeated" this types of offensive attitudes to customers in the past. The company must train stylists well first before they start cutting hair.