Hair Cuttery
Reviews and Complaints
Bad hair cut at Haircuttery
Hair cut and color all went extremlely bad
- Hair cut or color
Preferred solution: Let the company propose a solution
Terrible customer service at the Uncasville, Montville, CT franchise!
- Customer service
*** job of my daughters hair....again!!
Gave it a couple years, and tried again. My other daughter has never had an issue.
But my youngest has long straight hair. The only short part is her bangs...which are down to her chin. Asked for a trim, and they cut layers! And not even good layers.
I could have done a better job with my *** eater! She starts her first day of high school next Monday, and I have been listening to her cry about how ugly she looks now, and does not want anyone to see her hair. It may be a bit over the top, but if you work on your hair for two years....and hitting a milestone such as high school, the last thing you need is for someone to screw up your hair. It is not like we can get this grown back out overnight!
Do not go to this company. I will never visit them again. I have before and after pictures to back up my story. I don't know what people think a freakin' trim is.....it means, barely take anything off!!
I have to put in a value of $21, but is there a real value on this? Money won't get her hair back!
Hair Cuttery Haircut Review
Stylist Review
Hair Cuttery - Employee Experience Review from Coats, North Carolina
Staff Review
Pure incompetence, negligent and spiteful employee and non caring customer service
PURE INCOMPETENCE, SPITE AND NEGLEGENCE
My problem was at the location in the skylake plaza with a chick named Claudia.
Let me start by saying it took me three years to grow my hair long AGAIN after another *** years ago did the same thing at the same place (it was down to my butt) I came in with the intentions of getting my ends cut and came out basically bald!
I came in and literally grabbed my hair told her this is how much I want cut off. And it was literally under 2 inches off. My hair came down to a v and I was pretty clear when I told her that I grew my layers out and I didn't want layers to just cut the ends. All she kept doing was complimenting how long and pretty my hair was and then She started to twist all of my hair over my face and I asked her what is this supposed to do and she says oh it's to cut the edges and completely chopped it off. Even the hairdresser 2 chairs over said she didn't listen to what I wanted. And when I cried she said I only cut 4 inches off. My hair is a chopped up mess, it looks like a 5 year old cut it and it is on my shoulders and layered, phrasing it better I am butchered. And as I was crying trying to hold my composure before I went off, she says well trust me your hair needed it. I am disgusted with these people.
Now the customer service end, they do not care about it they expect me to go to another hair cuttery and have them cut off MORE to "fix" what she has done. Anyone who sees me laughs at my hair and my confidence is back to the floor. They won't even pay for extensions to cover up this disaster because of their incompetent employee. And they didn't even investigate the district leader (who called me after I called 5 times about this issue after 2 weeks) said oh yeah she did cut it short and didn't listen but we won't help because it's just hair. She sounded like some random hialeah *** you find in the flea market. Yes it's just hair point is it was all chopped off, it's butchered and it took me three years to grow it .
I will make it my goal to let everyone know my experience and post this everywhere. And also make sure everyone knows my experience and the "wonderful" customer service I got at the end. And even after that pointless call I got from her I wrote to customer service again about her incompetence and nothing.
Save your money and state of mind. Spend your money on people who actually have skill and are not spiteful.
- Sympathy
- Customer service
- Negligence
Preferred solution: extensions paid and fix the butchery known as my hair
Blond highlites totally covered in brown coloring in stead of just the roots in addition to other mistakes hit in head
Hair Cuttery - Haircut Review from Geneva, Illinois
Hair Cuttery - Haircut Review from Mansfield, Massachusetts
Hair Cuttery Haircut Review
Hair Cuttery Hair Trimming Review
Hair Cuttery - Haircut Review from Chicago, Illinois
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Get her some women's daily vitamins and a hair, skin, and nails supplement. Have her use sulfate free hair shampoo from Ulta, get a good quality conditioning treatment, and do an egg-honey-coconut oil hair treatment and it will grow back in noooo time! I had the same thing happen to my hair and a friend suggested this to me and my hair was back to length in 6 weeks!
Went to Hair Cuttery in April and aaked for highlights....im in my 30's so I have had this done many times. I think the stylist left the bleach on too long....all my hair fell out.....I could not even run my fingers through the little I had left.....
it was terrible...I cried for months. I will never go there again!!!!!
There isn't a book that is out there that has pictures of what a "trim" is everyone has a different definition of a "trim" some will say a trim & show u 4 inches & then others only want the least amount off. You probably think u can have 3 layers on your hair.
Take her to get the layers reblended. Not a hard fix.
Perhaps some fresh highlights to brighten her spirit. Honestly it doesn't look awful just needs to be blended better and reshaped.