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I took a picture with me. My hair was a dark auburn & the picture showed shades of blond & light strawberry blonde.

Right away, the stylist started talking dark base color which nowhere in the pic can you see dark hair. I explained I was 2 weeks out of surgery having a morphine pump & needed a boost to feel better. So when the foils came off, OMG broomstraw yellow met almost black. She put toner on it while I was in wash bowl.

It had been 3 hours, I was so hurt & disappointed so I left. This was Oct. 30th. The next morning I called the stylist to get my money back.

$139.00 for partial 2 color highlights. She said of course I could get my money back but no luck there. The Mgr. insisted she could add to bleached yellow hair & it would make the dark appear lighter.

I'm 69 yrs. Old & have had my hair high-lighted since I was 17 & all over color too & have NEVER Been this Embarrassed before . Don't go here for color. The Mgr.agreed there was no likeness to the picture & my hair.

I paid another salon to put color remover on to take the dark color off but dark-med auburn & broomstraw yellow are NOT Complimentary.

While there twice with my problem, I did Not see 1 pretty hair coloring by 1 person in that place. A beauty school & Fantastic Sams is Better than Hair Cuttery.

Reason of review: Bad quality.

Location: Mountain View, California

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