2.0
  • Customer service1 votes
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  • Jan 28
  • Beauty Centers and Spas
  • Geneva, Illinois
  • Haircut
  • 1
  • 1
  • 11
  • REVIEW RATING 3/5

I always go here to get my kids' hair cut because it is convenient. Today they quoted me $42 to *** about a half inch of dead ends and a shampoo/blowdry for an 8 year old. It has never been that much. Other salons charge $17-26. I walked out and went to Great Clips for $14. Hair cuttery just lost the business of my 2 daughters. We usually get the conditioning treatments and product too. Read more

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  • Jan 23
  • Beauty Centers and Spas
  • Chicago, Illinois
  • Haircut
  • 2
  • 2
  • 20
  • REVIEW RATING 3/5

Horrible horrible worst experience ever for my 7 year old long straight hair all we wanted was 2 inches even ended up all screwed up uneven and had to chop off way more than I ever wanted took 2 difference people and 3 hours absolutely ridiculous the kept apoligizing and even said I guess I need more training" wow really??? More training doesn't give my baby her hair back more than dissapointed... Read more

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  • Jan 17
  • Beauty Centers and Spas
  • Chicago, Illinois
  • Haircut
  • 49
  • REVIEW RATING 4/5

This is the 2 time I am using this location 'cause my son only wants to get hair cuts at professional looking salons. Little that he knows or understand that it's not the look of the salon it's the prfoessionalism and the art of hair cutting that matters the most. We changed to this location on 5961 N Lincoln Ave in Chicago because the other one in Niles, IL (village crossing) salon has rude sand... Read more

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  • Jan 13
  • Beauty Centers and Spas
  • Norristown, Pennsylvania
  • Highlights
  • 41
  • REVIEW RATING 4/5

I ATTENDED YOUR SALON IN AUDUBON, PA SATURDAY AFTERNOON, 01/10/2015 stylist is the worse I have ever seen or had services from. I ASKED FOR ROOT TOUCH UP IN LEVEL 7 AND 8 . SHE GAVE ME DARK BROWN LEVELS 9 & 10. IN ADDITION MY ENTIRE HEAD WAS COVERED IN BROWN MY SHIRT WAS SPLATTERED ON RIGHT SLEEVE IN ADDITION TO WHEN I WAS BEING SHAMPOOED I TOLD G____, THAT MY BACK WAS WET, SHE SAID I WAS... Read more

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My hair was long! (Past my bra) I asked for a TRIM, and I left with a sloppy choppy hair cut, and about 8" OR SO, GONE!!! this cant b fixed. It will take a year or so for it to grow back! Add comment

  • Dec 29, 2014
  • Beauty Centers and Spas
  • Hatfield, Pennsylvania
  • Manager
  • 2
  • 2
  • 105
  • REVIEW RATING 5/5

I would like to file a complaint. The Hatfield Pa salon has a serious management and regional management problem. One of their stylist "Megan" is a habitual "Call Out Sick" person. I understand she has issues, but don't we all? Over the years she has call out on the average of 4-6 times a month. Management is aware of this on going problem but doesn't seem to do anything about it. It is also to... Read more

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  • Dec 11, 2014
  • Beauty Centers and Spas
  • Baltimore, Maryland
  • Highlights
  • 94
  • REVIEW RATING 5/5

I find the upcharge for long hair when it is an inch past my shoulders ridiculous!! She did highlight touch-ups so she didn't even do the whole length of the hair with chemical, only the roots. I did not get a haircut either. It really has me not want to go back there again despite the good highlighting job. Last time she charged me extra at the end for being a "master stylist" and this time... Read more

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  • Dec 10, 2014
  • Employees and Ex-employees
  • Crest Hill, Illinois
  • Price Policy
  • 110
  • REVIEW RATING 4/5

I am a full time hair stylist have been with them for 4 years. Yes there maybe a lot of people who truly don't know much about what they do when it comes to hair. But unfortunately hair cuttery is looked at as a place that is cheaper than "all other salons" which yes it is BUT that certainly does NOT exclude ADDITIONAL CHARGES such as a toner charge so highlights don't look ridiculously brassy or... Read more

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  • Nov 27, 2014
  • Beauty Centers and Spas
  • Mansfield, Massachusetts
  • Haircut
  • 127
  • REVIEW RATING 4/5

Took my 9 yr old there yesterday the day before Thanksgiving.. BIG mistake. Apparently new girl was learning to do hair, who seemed to have NO idea how to use clippers messed up so much another worker had to come over to fix it! After she tried to fix the *** job he looked completely bald with nicks everywhere. Not even a sorry ur son is bald or anything. Total was $13 and I gave $20. She shuts... Read more

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  • Nov 23, 2014
  • Beauty Centers and Spas
  • Seaford, Delaware
  • Hair Trimming
  • 72
  • REVIEW RATING 3/5

WORSE HAIR CUT EVERY TIME I HAVE BEEN, DIFFERENT LOCATIONS, MORE INTERESTED IN BOOKING ANOTHER WALKIN OR ANSWERING PHONE THAN MY $16 CUT. DO NOT RECOMMEND. THE LAST WAS NOT CLEAN NOR HOSPITABLE. I ASKED PRIOR TO BEGINNING TO TRIM THE EYEBROWS, STRAIGHTEN THE LENGTH ALL AROUND, SQUARE THE BACK, OF WHICH HALF WAS DONE. THERE WAS NO BRUSH USED TO REMOVE THE CUT HAIR AT ANY TIME, ESPECIALLY ON THE... Read more

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