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  • Customers like
    • In the warminster 1
    • Pa store 1
    • Price was reasonable 1
  • Customers don't like
    • Customer service 5
    • Hair looks chopped not styled 3
    • Uneven haircut 3

Bad management at plantation tower shop Add comment

I had the worst experience at the haircuttery in west boyston Massachusetts the stylist Ana was rude and looked like she had been crying the whole day I was so nervous about it that I decided to get a trim instead of what I wanted because I was afraid that she would mess it up I feel I deserve not only a refund but she should get fired and she should be ashamed and embarrassed about how she not only appeared but how awful I was treated. Read more

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i payed 100$ to have my forehead and neck dyed and to make it even more ridiculous the haircut sucked, the shampoo processed sucked and the hairdrying was horrible she never used a brush, she put some crappy product on my hair that made it moist even after drying!!! i would never let them touch my hair ever again! dont waste your money on this fake as salon! Add comment

I must be in the minority, because The Hair Cuttery in Gilbertsville is amazing. Skye and Ashley both do an amazing job with my hair. I always leave with a smile. They have been cutting and coloring my hair for almost a year. I am sorry you all have had bad experiences, and I have to give credit to both of them. Add comment

I'm always happy with Haircuttery salons!! I'm delighted to see you have invested in updating and cleaning the Delray Beach Salon on 5th. It really needed it ! I always felt it needed continuous cleaning. It looks great and I understand more work is forthcoming ! Add comment

My hairdresser spent maybe 20 minutes layering my thick, curly hair. I was a little suspicious as when I used to get my hair cut it was at least a 45 minute long process without the shampooing. When she was done I did not pay extra money to have it blow dried which is how the Haircuttery gets away with doing a poor job. My hair was layered however two big chunks of my hair in the back were inches longer than the rest of my hair. I looked like I had a rattail. I went elsewhere to have my hair fixed. Whatever products they used in my hair made... Read more

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I got partial highlight and so did my mom.we both want a dark honey color. We came out with bleached and yellow hair. I will NEVER go back there!!! Add comment

I had used the location at Pinellas Plaza in The Villages, FL a few times. When I called to make an appointment was told "only management" can make appointments. Asked when they would be in was answered "I don't know". Went to another location (Traverse Plaza) in person and made an appointment for my wife and I for the 1st of April. We arrived a few minutes early and finally left after 1/2 hour past our scheduled time. Amazingly our appointment was with Dusty, the Salon Leader, she obviously did not care. Not a good way to keep loyal... Read more

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still waiting for call back from corporate "peg" told in two days she would respond. first call was 2.17.16, it is 4.1.16 now . had a highlight that was not light enough. Went back for another highlight because is was so dark even sooner than usual it was terrible. so basically I had three highlights in three months when I always have one every three months. Told I would receive a 25% coupon off next treatment put on client card . I had third treatment and discount was not on card . i was told they never do that it is a coupon in the mail.... Read more

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I had my hair colored at in Norfolk Va. Do to color I ended up with a reaction and chemical burns. Since the incident I've got the run around about my medical bills. I've got documentation from Physians. It cost me almost $20 to fax documents to them to get bills paid. Now they want pics and more documents on top of what was sent. This has been going on for more then 6 weeks now. My hair had burns on scalp, blisters, peeling, rash, hair was falling out, brittle and you can now see new growth coming in this is all because of salon and neglect... Read more

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