Hair Cuttery Complaints and Reviews

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Hair Cuttery
Main address: 1577 Springhill Rd., Ste. 500 22182 Vienna VA
1-866-257-8953 (1-866-25-STYLE)., 703-269- 54, ,
  • 217+8 mobile complaints
  • $17.4K claimed losses
  • $77 average
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  • Sep 19
  • Beauty Centers and Spas
  • Ocala, Florida
  • Hair Coloring
  • 81

I had gone to a local Hair Cuttery in 2012 to have "Double Dimension" (dye plus highlights) which had to be done over twice in the same visit - I liked the final results after 8 hours and decided to visit the Ocala Hair Cuttery again in 2014 for an all over single color. When I had the consultant explain, I was told I'd need color correction. This was to be $145. But they colored my roots bleach... Read more

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  • Sep 16
  • Beauty Centers and Spas
  • Tampa, Florida
  • Unprofessional Haircut
  • 48

My experience is more than 100 words. So i'll try 2 make it breif. I went in with long hair with intentions of coming out with long hair in a layered cut. After that unprofessio(nal female cut my hair off she said, oops I misunderstood you. If that werie the case she should not have put scissors on my hair. Mgmt never contacted me. I intend 2 go 2 court. HC needs to be shut down. I'm a senior who... Read more

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  • Sep 07
  • Beauty Centers and Spas
  • Broadway, Virginia
  • Unprovided Insurance
  • 1
  • 1
  • 73

My daughter works for Hair Cuttery 10 years now. She was a Master Stylist before her car accident caused by a drunk driver who was a illegal immigrant. She had the free insurance that the company offers. Three years later working 2 sometimes 3 days a week down from 6 days Hair Cuttery wants their money back for the insurance they paid out for hospital bills because she might get a little money... Read more

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  • Sep 02
  • Beauty Centers and Spas
  • Windermere, Florida
  • Product
  • 58

Since when does 12 foils mean partial head when a full head is the whole head so what that means you get 24 foils ? I recently had a partial.. and it doesn't even look like i got highlights... you can not offer partial highlights then say its only 12 foils you need to be straight up and tell them that its only 12 foils... I mean really and for $50??? that to me is a rip off... never will i... Read more

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  • Sep 01
  • Beauty Centers and Spas
  • Arbutus, Maryland
  • Uneven Haircut
  • 41

Young lady simply just chopped my hair uneven until i told her to stop. At this point i am very near bald. Selena is her name and she should not be employed at HC.I cannot do anything absolutely anything with my hair except wear a wig which i have never worn and all she had to say was, now i know how to do it next time and you don't have to pay. Are you serious? Very little experience being that... Read more

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  • Sep 01
  • Beauty Centers and Spas
  • Mountain View, California
  • Customer Service
  • 53

Got to hair cuttery at 8:50a.m. and waited at door to be first to get my hair cut and colored. Evidentially there was a lady waiting in the parking lot in her car. The lady at the desk told Battina, who is the hair dresser I always use that this other lady had been waiting in her car since 7:15 a.m. Battina was put in a position that she had to take that lady first. I am ticked! I was here... Read more

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  • Aug 25
  • Beauty Centers and Spas
  • Keratin Treatment
  • 105

I arranged to have a keratin treatment and a hair cut. I specifically told the stylist I wanted at least one inch off. I have had several keratin treatments (which I told the stylist) but she spoke to me a like a child who had no idea what keratin was about. She did something that I thought peculiar, but did not know exactly which keratin brand she was using and thought she must know what she... Read more

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  • Aug 22
  • Beauty Centers and Spas
  • Baltimore, Maryland
  • Hair Highlights
  • 60

My stylist brushed my hair very hard, pulled my hair out in the process, hit my earrings repetitively and was aware of this, ripped the backing off my ear which I then had to find on the floor and tried a new technique of highlighting my hair which does not look good and the hair is almost orange! Read more

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  • Aug 21
  • Beauty Centers and Spas
  • Atlanta, Georgia
  • Hair Cut
  • 56

I took my sister for a hair cut lady was really rude since the beginning this is my second time trying them first time the lady was rude i asked for her to clean my eyebrows she said sorry we don't do miracles first of all no one asked for something out of this world, I always go to the one in deland there always so friendly, I tried this the second time she said she couldn't cut her hair because... Read more

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  • Aug 12
  • Beauty Centers and Spas
  • Bad Haircut
  • 1
  • 1
  • 194
Hair Cuttery - *** job of my daughters hair....again!!
1 of 7

Gave it a couple years, and tried again. My other daughter has never had an issue. But my youngest has long straight hair. The only short part is her bangs...which are down to her chin. Asked for a trim, and they cut layers! And not even good layers. I could have done a better job with my *** eater! She starts her first day of high school next Monday, and I have been listening to her cry about... Read more

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